If you have any questions or concerns regarding the item(s) you receive, please do get in contact with us at


All the prices on The Paper Collective website are shown in Great British Pounds £GBP as default.

We are able to refund items purchased in the UK within 30 days as long as they are in their original packaging and there are no signs of damage in accordance with The Consumer Protection (Distance Selling) Regulations 2000.

If you believe an item is missing any pieces or is damaged on arrival, please let us know within 48 hours of receiving your order, along with any photos you have in order for us to provide a resolution for you as soon as possible.